Saifuddin Tipu
Senior Software Developer
6+ years building enterprise-grade platforms — from resolving production crises to architecting systems that serve 10,000+ users daily.
What I Bring
The things I care about and do well
Backend Architecture
NestJS · Redis · BullMQ · PostgreSQL · MongoDB
- ▸Event-driven microservices at scale
- ▸WebSocket & real-time systems
- ▸Production incident resolution
Open Source Author
3 npm packages · OSS contributor
- ▸nestjs-webhook-sender
- ▸nestjs-socket-presence
- ▸express-correlation-context
- ▸Contributed fix to BullMQ (15k★)
Test-First Engineering
Jest · Supertest · nock
- ▸Unit, integration & E2E coverage
- ▸HTTP mocking with nock
- ▸BullMQ & Redis test patterns
Production Proven
6+ years · 10,000+ DAU systems
- ▸Zero-downtime data migrations
- ▸Memory leak & CPU crisis fixes
- ▸Multi-tenant SaaS platforms
Featured Projects
A selection of recent work
express-correlation-context
npmPublished npm library — Express middleware for automatic correlation ID propagation via AsyncLocalStorage. Access request metadata anywhere in the call stack without passing req around. Zero dependencies.
nestjs-webhook-sender
npmPublished npm library — production-ready outbound webhook delivery with HMAC signing (Stripe/GitHub/Standard), BullMQ retry queue, exponential backoff, dead-letter queue, and delivery logs.
More Projects
Tech Stack
Technologies I work with
Backend
Frontend
Database
DevOps
Integrations
AI & Tools
Experience
Sep 2020 – Present
Lead Software Developer
Accordia Global Sdn Bhd · Subang Jaya, Selangor, Malaysia
- ▸Lead end-to-end technical architecture for enterprise omnichannel platform integrating WhatsApp, Facebook, Twitter, LINE, and Instagram with real-time chat, automated routing, and intelligent agent assignment for 10,000+ daily active users.
- ▸Diagnosed and resolved production MongoDB crisis: identified duplicate PM2 processes consuming 8GB memory; reduced CPU from 100% to <15%, restoring full platform stability.
- ▸Architected and executed data archiving pipeline migrating 2M+ chats, 500K+ customers, and 1M+ social messages — 45% query performance improvement with zero downtime.
- ▸Identified and fixed race conditions in chat timeout controller causing simultaneous message floods; implemented proper async timer sequencing with 5–10–15 min escalation and state management.
- ▸Built campaign management system enabling marketing teams to send personalized WhatsApp templates to 5,000+ customers with scheduling, template management, and delivery tracking.
- ▸Developed bidirectional CRM integrations with Zoho, Freshdesk, and Salesforce, automating ticket creation and reducing manual data entry by 80%.
- ▸Deployed Angular + Node.js e-ticketing system reducing average resolution time from 24 hours to 6 hours (75% improvement).
- ▸Profiled and resolved Node.js memory leaks through connection pooling optimization, orphaned WebSocket cleanup, and proactive monitoring instrumentation.
Dec 2018 – Aug 2020
Software Developer
Neuon AI Sdn Bhd · Kota Samarahan, Sarawak, Malaysia
- ▸Architected multi-tenant HR portal with corporate subdomain registration and cross-platform mobile apps (Android/iOS WebView), onboarding 15+ corporate clients for attendance management.
- ▸Built industrial batching plant software (VB.NET, MSSQL) with Microsoft Sync Framework, enabling offline-first data synchronization for manufacturing environments.
- ▸Developed Python REST APIs for real-time emotion detection ML pipeline, processing video streams with <100ms latency for AI research applications.
- ▸Created stock monitoring and invoice management system with desktop (VB.NET) and web interfaces, automating inventory tracking for 50+ SKUs.
Education & Development
2019 · CGPA 3.24 / 4.0
Bachelor of Computer Science with Honors (Software Engineering)
University Malaysia Sarawak (UNIMAS)
Professional Development
- 2019
Machine Learning
AgTech AI Hackathon
- 2018
Web Application Development
Microsoft Imagine
- 2016
Digital Marketing
Shaw Academy
- 2015
IELTS
British Council
Get in Touch
Open to new opportunities. Feel free to reach out.
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